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The Legal Services Corporation’s 2020 Innovations in Technology Conference is being held January 15-17 at the Portland Hilton Downtown, 921 SW Sixth Avenue, Portland, OR, 97204 . All attendees must register using the conference registration website.
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Susan Yates

Resolution Systems Institute
Executive Director
Chicago, Illinois
Susan Yates has been Executive Director of Resolution Systems Institute since 1997 and a mediator since 1983. As RSI Executive Director, she is responsible for implementing RSI's mission of strengthening access to justice by enhancing court alternative dispute resolution systems.

Susan has decades of experience designing dispute systems that increase access to justice. She has helped courts develop sound ADR programs for cases ranging from small claims to large civil litigation, from divorce to foreclosure. Currently she is applying her expertise to developing online dispute resolution systems for courts.

Susan has authored or co-authored numerous studies and articles and is a regular speaker and trainer. She has been an adjunct faculty member in the schools of law at DePaul University, Loyola University and Northwestern University. In 2016, she was named an ADR Champion by the National Law Journal, and, in 2012, she was named an Ambassador by the Association for Family and Conciliation Courts.

Susan has mediated employment, foreclosure, real estate, commercial, juvenile, housing, minor criminal and neighborhood disputes.
Tuesday, January 14
 

5:30pm PST

 
Wednesday, January 15
 

8:30am PST

10:30am PST

11:45am PST

12:00pm PST

1:30pm PST

2:45pm PST

3:30pm PST

5:00pm PST

6:30pm PST

 
Thursday, January 16
 

7:30am PST

8:45am PST

10:00am PST

10:30am PST

11:45am PST

1:30pm PST

2:00pm PST

2:30pm PST

3:45pm PST

 
Friday, January 17
 

8:00am PST

9:30am PST

10:45am PST

11:15am PST