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The Legal Services Corporation’s 2020 Innovations in Technology Conference is being held January 15-17 at the Portland Hilton Downtown, 921 SW Sixth Avenue, Portland, OR, 97204 . All attendees must register using the conference registration website.
avatar for David Gray

David Gray

Bay Area Legal Services
Business Project Manager
Tampa, Florida
Websitehttps://bals.org/
I'm currently the business project manager at Bay Area Legal Services, a legal aid organization serving the Tampa Bay area. I focus on improving legal and business operations through process improvement, project management, technology, and innovation. I'm also a project lead or advisor on several multi-year Legal Services Corporation (LSC) grants. Contact me: dgray@bals.org.
Tuesday, January 14
 

2:00pm PST

Conference Registration Plaza Level Foyer
 
Wednesday, January 15
 

7:30am PST

Conference Registration Plaza Level Foyer

8:30am PST

Welcome and Opening Plenary with John Levi, Jim Sandman and Shannon Salter Grand BallroomJohn Levi • Jim Sandman • Shannon Salter

10:00am PST

Break Plaza Level Foyer & Ballroom Level Foyer

10:30am PST

Content: Are You Making Something Useful? Atrium BallroomJ. Singleton • Hallie Jay Pope • Virtual Law Clinic • Erika Rickard Improving Access to Legal Services with Insights from the Legal Trends Report West Pavilion BallroomJoshua Lenon Managing a Large Document Assembly Catalog: A Michigan Case Study Council SuiteJessica Frank • Brett Harrison • LaDierdre McKinney Pro Bono Innovation Fund Shark Tank: Technology Edition East Pavilion BallroomKatherine Harris • Angie Wagenhals • Mytrang Nguyen • Sandhya Kidd • Tony Lu The Challenges of Ensuring Substantive Quality in Online Tools Broadway - Plaza LevelMarc Lauritsen • Angela Tripp • Kevin Mulcahy • Quinten Steenhuis

11:45am PST

Box Lunch Pickup Plaza Level Foyer

12:00pm PST

Affinity Lunch: Business Process Improvement Forum Suite Affinity Lunch: Legal Aid and Disaster Technology Studio Suite

1:30pm PST

All Aboard! Let's Collaborate with SharePoint Online East Pavilion BallroomKenneth Elliott • Pat Muller • Thomas A. Trent Building and Sustaining Statewide Access Innovations: Insights from Current Portal Initiatives Atrium BallroomGlenn Rawdon • Gwen Daniels • Bob Glaves • Nikole Nelson • Nalani Fujimori Kaina • Amy Clark Legal App Teardowns: Do's & Don'ts of Designing Apps for A2J West Pavilion BallroomThomas Officer • Jack Madans • Claire Johnson Raba • Dave Guarino Made by Legal Aiders for Legal Aiders: A How-To Manual for Website Accessibility Forum SuiteMike Grunenwald • Kris Surette • Kristin Verrill Self-Help, Reimagined Galleria - SouthNatalie Anne Knowlton, J.D. • Lois Lupica

2:45pm PST

Networking Break Plaza Level Foyer & Ballroom Level Foyer

3:30pm PST

A Strategic Blueprint for Eviction and Housing Law Innovation Atrium BallroomDaniel Bernal • Margaret Hagan • Robert Wall • Aftab Pureval Delivery Model Innovation: Scaled Pro Bono, Self-Sustaining Revenue, and Agile Management Forum SuiteKimberly Pray • Amanda Caffall • John Grant How the Justice For All Framework Can Help Maintain Tech Ready Content Council SuiteJ. Singleton • Gordon Shaw • Emy López • Amanda Kool The Computer Did It – Automation, Evaluation, and the Creation of National Justice Index Standards Galleria - NorthDavid Udell • Julia Simon-Mishel • ͍de Gulotta • David Curle Utilizing Your Case Management System to Improve Communication with Clients Galleria - SouthCraige Harrison • Angie Wagenhals • Raquel Bonilla • Amy Williams

5:00pm PST

Affinity Group: Florida Tech (Florida attendees only) Directors Suite ITC Hackathon Presentations Atrium Ballroom
 
Thursday, January 16
 

8:45am PST

Bring a Laptop and Create an Online Classroom! Broadway - Plaza LevelAdam Stofsky • Nicole Perez • Susie Ingels Earning Staff Buy-in When You are Upsetting the Applecart West Pavilion BallroomAshley Holliday • Catherine Clayton • Tara Saylor Overcoming Barriers to Media Coverage for Your Tech Innovation Galleria - NorthCarl Rauscher • Matthew Stubenberg • Rohan Pavuluri • Sam Scarrow Overcoming Document Assembly Challenges for New Developers Council SuiteNatanya Pope • Michael Hofrichter • Gregory Armstrong • LaDierdre McKinney

10:00am PST

Break Plaza Level Foyer & Ballroom Level Foyer

10:30am PST

A Tale of Two Washingtons: Launching Successful Court Form Automation Projects Broadway - Plaza LevelMirenda Meghelli • Reece Flexner • Laurie Garber • Rita Blandino Following Up: Cost-Effective Tools for Helping Brief Service Clients Achieve Positive Outcomes East Pavilion BallroomJonathan Pyle • Angela Tripp • Anne Sweeney • Rohan Pavuluri Machine Learning for Access to Justice: Digital Legal Needs Analysis + Tools Atrium BallroomLester Bird • Margaret Hagan • David Colarusso Maximizing Case Management Systems in Times of Disaster Forum SuiteOrlando Gutierrez • Martin Costello • Emily Nuñez Hunt Overhauling a Statewide Website: Lessons Learned from the Ohio Legal Help Redesign Galleria - SouthJoel Bush • Steven McGarrity • Susan Choe

11:45am PST

Lunch & Rapid Fire Tech Talks Grand BallroomGwen Daniels • Angela Tripp • Sarah Baker • Tom Martin • Miki Nakamura

1:30pm PST

How I Learned to Stop Worrying and Love Artificial Intelligence Galleria - NorthAbhijeet Chavan • Angela Tripp Pot of Gold: Lessons Learned Reaching the End of a 3-year Human-Centered Design Driven Project Atrium BallroomBrendan Lacota

2:00pm PST

Break TBA

2:30pm PST

A2J Startups Panel: #RealTalk from the Founders of New Startups Working to Improve Access to Justice Council SuiteJoseph Schieffer • Kevin Gillespie • Ericka Garcia • Dorna Moini • Nick Rishwain Changing the Unauthorized Practice of Law Rules in More than a Few Ways, Now. Broadway - Plaza LevelMarc Lauritsen • Nikole Nelson • David Udell • Matthew Burnett • Maura Kelly Let’s 10x That! Driving Growth Through Increasing Online Visibility East Pavilion BallroomJonathan Pyle • Rohan Pavuluri • Margaret Hagan • Susan Choe Using Evaluation and Data-Driven Decision-Making to Improve Organizational Effectiveness Atrium BallroomLynn Jennings • Kelly Shaw-Sutherland • Holly Stevens

3:45pm PST

Networking Break Plaza Level Foyer & Ballroom Level Foyer

4:15pm PST

Legal Server CMS User Group Atrium Ballroom LawHelp/probono.net Network Session: What's New and What's Next for 2020 Galleria - SouthLiz Keith • Quisquella Addison • Jeanne Ortiz-Ortiz • Shah’ada Shaban Legal Services Drupal Community Session East Pavilion BallroomGwen Daniels • Jack Haycock • Chris Steins