LSC's 2020 Innovations in Technology Conference

The legal profession is not serving the needs of the vast majority of people with legal problems. While legal consumers are struggling to find the legal help they need, lawyers are struggling to find business models that allow them to deliver legal services more effectively. Without change, the justice system will continue to be out of reach for most Americans. While many factors drive this significant problem, one solution lies in the way legal services are regulated. Many in the profession, which is currently both the regulator and the regulated, would say the regulatory framework has been developed and perpetuated to protect consumers. Critics, including those within the profession, would say that the objective should be to serve consumers and society, and that many current provisions stand between people and access to justice. Fortunately, all major stakeholders agree that we must find a way to ensure greater access to legal services for the people and organizations that need it.