The Legal Services Corporation’s 2020 Innovations in Technology Conference is being held January 15-17 at the Portland Hilton Downtown, 921 SW Sixth Avenue, Portland, OR, 97204 . All attendees must register using the conference registration website.
Thursday, January 16 • 2:30pm - 3:45pm
Using Evaluation and Data-Driven Decision-Making to Improve Organizational Effectiveness

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Nonprofit legal services organizations are increasingly being asked to embrace the use of data and evaluation. These innovations in thinking bring the promise of improved legal service delivery models, engaged employees and funders, and outcome-driven leadership. In reality, real organizational change is hard. Becoming a data-driven organization that can incorporate improvements based on evaluation is resource-intensive and requires ongoing commitment at all levels of the organization. Panelists will share best practices and what not to do on the path to becoming a high-performing, outcome-driven organization. Examples of how evaluation can be effectively integrated into legal services organizations, what level of investment is required, and strategies for change management to build a data-driven culture will fuel this engaging discussion. Panelists will challenge the audience to think more about how they can work smarter, not harder as they incorporate evaluation and evidence-based practices into their organizations.


Lynn Jennings

Vice President for Grants Management, Legal Services Corporation
Lynn A. Jennings is Vice President for Grants Management at the Legal Services Corporation. Before joining LSC, she was principal of Jennings Solutions, LLC, a strategic consulting firm that provided expert advice and guidance on organizational efficiency, leadership development... Read More →
avatar for Kelly Shaw-Sutherland

Kelly Shaw-Sutherland

Director of Research and Evaluation, Legal Aid of Nebraska
As a trained social science researcher and evaluator, Kelly Shaw-Sutherland has spent the past 14 years working collaboratively with people across multiple disciplines and professional backgrounds on a wide array of research and evaluation endeavors. Joining Legal Aid of Nebraska... Read More →

Holly Stevens

Director of Evaluation and Learning, Children's Law Center
Holly Stevens, Ph.D., is the Director of Evaluation and Learning at Children’s Law Center, a non-profit legal services organization in Washington, DC. At CLC, Holly conducts program evaluations and research projects to improve CLC’s services and build a data-informed culture of... Read More →

Thursday January 16, 2020 2:30pm - 3:45pm PST
Atrium Ballroom Plaza Level