LSC's 2020 Innovations in Technology Conference

This session will present the Learned Hands project, which is building models and classifiers of how people talk about their legal problems in order to develop access to justice tools and conduct legal needs research. The presentation will demonstrate the labeling game Learned Hands, the classifiers that have been built using the learned data, and the next version of the National Subject Matter Index (NSMI v2) taxonomy tool. The technology demos in this session will be useful for people building chatbots, web platforms, and other digital tools. The presentation will also include discussion of governance and ethics of the datasets and tools, with audience discussion about coordinated strategies to best balance AI innovations with client and public protection.