The Legal Services Corporation’s 2020 Innovations in Technology Conference is being held January 15-17 at the Portland Hilton Downtown, 921 SW Sixth Avenue, Portland, OR, 97204 . All attendees must register using the conference registration website.
Wednesday, January 15 • 3:30pm - 4:45pm
Delivery Model Innovation: Scaled Pro Bono, Self-Sustaining Revenue, and Agile Management

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This case study explores the successes and challenges of implementing new legal services delivery models by examining The Commons Law Center, a nonprofit law firm serving Oregonians of modest means. The session will highlight its origins and how a board member’s private law firm leveraged financial and in-kind support to launch and support the nonprofit. The organization uses charitable revenue as seed capital to launch new legal verticals that should become self-sustaining within a year. The firm has a three-part mission: 1. Expand access to legal services; 2. Train new attorneys to run a revenue-positive practice; and 3. Educate the public. Its Pro Bono Partner model leverages experienced private-sector attorneys to volunteer expertise, early case assessment, and quality assurance, while lawyer fellows and interns handle day-to-day case work. The session will cover how the firm uses Agile Project Management, Lean Process Improvement, and Design Thinking—coupled with empowering technology and analytics—to optimize workflows and promote efficient service delivery.

avatar for Kimberly Pray

Kimberly Pray

Partner, Catalyst Law, LLC
Kimberly is co-founder of Catalyst Law LLC, a women-owned law firm and certified B Corporation based in Portland, Oregon. She serves as the Board President of The Commons Law Center, a non-profit law firm launched in 2016 to revolutionize access to basic legal services, education... Read More →
avatar for Amanda Caffall

Amanda Caffall

Executive Director & Staff Attorney, The Commons Law Center
Amanda is the founding executive director and staff attorney at The Commons Law Center, where she brings together law students, experienced pro bono lawyers, and community partners to expand legal access. She has a J.D. with honors from Lewis and Clark Law School, a B.A. with honors... Read More →
avatar for John Grant

John Grant

Founder, Agile Attorney Network
John E. Grant is a legal operations and strategy consultant who helps legal teams build practices that are profitable, scalable, and sustainable. A fourth-generation lawyer, he works at the intersection of legal practice, process improvement, and technology to improve the delivery... Read More →

Wednesday January 15, 2020 3:30pm - 4:45pm PST
Forum Suite 3rd Floor