The Legal Services Corporation’s 2020 Innovations in Technology Conference is being held January 15-17 at the Portland Hilton Downtown, 921 SW Sixth Avenue, Portland, OR, 97204 . All attendees must register using the conference registration website.
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Wednesday, January 15 • 10:30am - 11:45am
Court Online Dispute Resolution: Bane or Boon for Self-Represented Litigants?

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As courts are increasingly considering, planning, and launching online dispute resolution (ODR) systems, how well are they addressing the needs of self-represented litigants (SRLs)? ODR holds great promise for improving access to justice, but if not developed carefully it could also increase barriers. The three presenters all have decades of experience in alternative dispute resolution (ADR) and view ODR from differing perspectives – state court, tech company and non-profit. They will describe the ways in which state courts are currently offering ODR, the challenges in developing systems that improve access to justice and the ways in which ODR can improve access for SRLs.

avatar for Sharon Sturges

Sharon Sturges

Director, Colorado Office of Dispute Resolution, Colorado Office of Dispute Resolution
Sharon Sturges is the Director of the Office of Dispute Resolution and Access & Visitation Program Coordinator for the Colorado court system. Prior to joining the State Court Administrator’s Office in 2015, she engaged in private civil practice for over fifteen years in Western... Read More →

Susan Yates

Executive Director, Resolution Systems Institute
Susan Yates has been Executive Director of Resolution Systems Institute since 1997 and a mediator since 1983. As RSI Executive Director, she is responsible for implementing RSI's mission of strengthening access to justice by enhancing court alternative dispute resolution systems... Read More →

Colin Rule

Vice President, Online Dispute Resolution, Tyler Technologies
Colin Rule is Vice President of Online Dispute Resolution for Tyler Technologies. In 2011 Colin co-founded Modria.com, an ODR provider based in Silicon Valley, which was acquired by Tyler Technologies in May 2017. From 2003 to 2011 he was Director of Online Dispute Resolution for... Read More →

Wednesday January 15, 2020 10:30am - 11:45am PST
Galleria - North Ballroom Level