The Legal Services Corporation’s 2020 Innovations in Technology Conference is being held January 15-17 at the Portland Hilton Downtown, 921 SW Sixth Avenue, Portland, OR, 97204 . All attendees must register using the conference registration website.
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Wednesday, January 15 • 10:30am - 11:45am
Managing a Large Document Assembly Catalog: A Michigan Case Study

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Automated document assembly projects are a tried and true tool for bridging the access to justice gap. However, they can be cumbersome to manage and keep up to date. Michigan Legal Help manages a catalog of over 100 A2J Guided Interviews and HotDocs Templates. Each year they help 40,000 people using these automated forms. Managing and growing this large catalog takes a coordinated mix of staff and contractor time. In this session, the Michigan team will talk about how they decide which document assembly software to use based on the projected end user and the form that’s being automated. They’ll talk about how they review and prioritize interviews for upkeep and maintenance. Attendees will hear from a developer on how his time as a consultant fits into the larger document assembly process. The Michigan team will share the tools (a combination of shared spreadsheets, calendars, Google docs, training materials, and video chats) and tricks that they use to increase their organization’s impact on Michigan’s access to justice gap.

avatar for Jessica Frank

Jessica Frank

A2J Author Project Manager, Center for Computer-Assisted Legal Instruction (CALI)
Jessica Frank is the A2J Author Project Manager for the Center for Computer-Assisted Legal Instruction (CALI). She oversees the development team for A2J Author and provides community outreach, technical support, and training resources to the automated document development community... Read More →
avatar for Brett Harrison

Brett Harrison

Grand Master of All Things, Maverick & Mitchell LLC
Brett is a contract developer with 10 years of experience in the legal realm of document assembly. Having partnered with organizations working on their first document assembly projects to veteran organizations with dozens of active tools, he is familiar with the trials of managing... Read More →
avatar for LaDierdre McKinney

LaDierdre McKinney

Staff Attorney, Michigan Legal Help Program
LaDierdre McKinney is a staff attorney at Michigan Legal Help (MLH) Program. MLH maintains 18 affiliated Self-Help Centers around Michigan and a statewide website, MichiganLegalHelp.org, for self-represented litigants. LaDierdre utilizes her expertise in developing plain language... Read More →

Wednesday January 15, 2020 10:30am - 11:45am PST
Council Suite 3rd Floor