Dispute Resolution in the Digital Age: An introduction to the British Columbia Civil Resolution Tribunal (CRT)The CRT is the first online tribunal in Canada, and is a world-leader in online dispute resolution (ODR) in the public justice system. The CRT has jurisdiction over small claims, condominium disputes, and most motor vehicle personal injury disputes in BC, among others. The CRT focuses on accessible, plain language, collaborative dispute resolution, and only makes enforceable decisions when parties can't agree. Learn how we can use human-centered design to rebuild the justice system to be accessible and inclusive for all participants, with or without technology.
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