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The Legal Services Corporation’s 2020 Innovations in Technology Conference is being held January 15-17 at the Portland Hilton Downtown, 921 SW Sixth Avenue, Portland, OR, 97204 . All attendees must register using the conference registration website.
avatar for Carol Garner

Carol Garner

New Mexico Legal Aid
Statewide Intake, Referral & Advice Unit Managing Attorney
Albuquerque, New Mexico
Websitenewmexicolegalaid.org
Tuesday, January 14
 

5:30pm PST

Welcome Gathering Plaza Level Foyer
 
Wednesday, January 15
 

8:30am PST

Welcome and Opening Plenary with John Levi, Jim Sandman and Shannon Salter Grand BallroomJohn Levi • Jim Sandman • Shannon Salter

10:00am PST

Break Plaza Level Foyer & Ballroom Level Foyer

10:30am PST

Content: Are You Making Something Useful? Atrium BallroomJ. Singleton • Hallie Jay Pope • Virtual Law Clinic • Erika Rickard

11:45am PST

Box Lunch Pickup Plaza Level Foyer

12:00pm PST

Affinity Lunch: Intake Broadway - Plaza Level

1:30pm PST

Building and Sustaining Statewide Access Innovations: Insights from Current Portal Initiatives Atrium BallroomGlenn Rawdon • Gwen Daniels • Bob Glaves • Nikole Nelson • Nalani Fujimori Kaina • Amy Clark

2:45pm PST

Networking Break Plaza Level Foyer & Ballroom Level Foyer

3:30pm PST

Utilizing Your Case Management System to Improve Communication with Clients Galleria - SouthCraige Harrison • Angie Wagenhals • Raquel Bonilla • Amy Williams

5:00pm PST

NLADA Technology Section Meeting Galleria - South

6:30pm PST

Conference Reception Skyline - 23rd Floor
 
Thursday, January 16
 

8:45am PST

Earning Staff Buy-in When You are Upsetting the Applecart West Pavilion BallroomAshley Holliday • Catherine Clayton • Tara Saylor

10:30am PST

Overhauling a Statewide Website: Lessons Learned from the Ohio Legal Help Redesign Galleria - SouthJoel Bush • Steven McGarrity • Susan Choe

11:45am PST

Lunch & Rapid Fire Tech Talks Grand BallroomGwen Daniels • Angela Tripp • Sarah Baker • Tom Martin • Miki Nakamura

1:30pm PST

You Down with VOIP? Lessons Learned from VOIP Transitions Broadway - Plaza LevelJosh Lazar

2:30pm PST

Security Tips and Policies for Client Data West Pavilion BallroomMeagen Peden Agnew • Michael Hofrichter • Sarterus Rowe

4:15pm PST

Legal Server CMS User Group Atrium Ballroom

6:45pm PST

Affinity Dinner: Legal Hotlines & Phone Systems @ Duck House Plaza Level Foyer
 
Friday, January 17
 

8:00am PST

Improving Statewide Website User Experience through Content Improvements Galleria - SouthMike Grunenwald • Tara Saylor • Alex Clark • Kristin Verrill

9:30am PST

Content is King: Scalable Strategies to Develop Content that Rules East Pavilion BallroomHanna Kaufman • Angela Tripp • Drew Jackson • Rachel Harris

11:15am PST

Small Programs, Big Projects: Practical Tips and Tools for Managing Your Team Atrium BallroomEmily Good • LaDierdre McKinney