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The Legal Services Corporation’s
2020 Innovations in Technology Conference
is being held January 15-17 at the Portland Hilton Downtown, 921 SW Sixth Avenue, Portland, OR, 97204 . All attendees must register using the
conference registration website
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Carol Garner
New Mexico Legal Aid
Statewide Intake, Referral & Advice Unit Managing Attorney
Albuquerque, New Mexico
newmexicolegalaid.org
Tuesday
, January 14
5:30pm PST
Welcome Gathering
Plaza Level Foyer
Wednesday
, January 15
8:30am PST
Welcome and Opening Plenary with John Levi, Jim Sandman and Shannon Salter
Grand Ballroom
John Levi • Jim Sandman • Shannon Salter
10:00am PST
Break
Plaza Level Foyer & Ballroom Level Foyer
10:30am PST
Content: Are You Making Something Useful?
Atrium Ballroom
J. Singleton • Hallie Jay Pope • Virtual Law Clinic • Erika Rickard
11:45am PST
Box Lunch Pickup
Plaza Level Foyer
12:00pm PST
Affinity Lunch: Intake
Broadway - Plaza Level
1:30pm PST
Building and Sustaining Statewide Access Innovations: Insights from Current Portal Initiatives
Atrium Ballroom
Glenn Rawdon • Gwen Daniels • Bob Glaves • Nikole Nelson • Nalani Fujimori Kaina • Amy Clark
2:45pm PST
Networking Break
Plaza Level Foyer & Ballroom Level Foyer
3:30pm PST
Utilizing Your Case Management System to Improve Communication with Clients
Galleria - South
Craige Harrison • Angie Wagenhals • Raquel Bonilla • Amy Williams
5:00pm PST
NLADA Technology Section Meeting
Galleria - South
6:30pm PST
Conference Reception
Skyline - 23rd Floor
Thursday
, January 16
8:45am PST
Earning Staff Buy-in When You are Upsetting the Applecart
West Pavilion Ballroom
Ashley Holliday • Catherine Clayton • Tara Saylor
10:30am PST
Overhauling a Statewide Website: Lessons Learned from the Ohio Legal Help Redesign
Galleria - South
Joel Bush • Steven McGarrity • Susan Choe
11:45am PST
Lunch & Rapid Fire Tech Talks
Grand Ballroom
Gwen Daniels • Angela Tripp • Sarah Baker • Tom Martin • Miki Nakamura
1:30pm PST
You Down with VOIP? Lessons Learned from VOIP Transitions
Broadway - Plaza Level
Josh Lazar
2:30pm PST
Security Tips and Policies for Client Data
West Pavilion Ballroom
Meagen Peden Agnew • Michael Hofrichter • Sarterus Rowe
4:15pm PST
Legal Server CMS User Group
Atrium Ballroom
6:45pm PST
Affinity Dinner: Legal Hotlines & Phone Systems @ Duck House
Plaza Level Foyer
Friday
, January 17
8:00am PST
Improving Statewide Website User Experience through Content Improvements
Galleria - South
Mike Grunenwald • Tara Saylor • Alex Clark • Kristin Verrill
9:30am PST
Content is King: Scalable Strategies to Develop Content that Rules
East Pavilion Ballroom
Hanna Kaufman • Angela Tripp • Drew Jackson • Rachel Harris
11:15am PST
Small Programs, Big Projects: Practical Tips and Tools for Managing Your Team
Atrium Ballroom
Emily Good • LaDierdre McKinney
Timezone
LSC's 2020 Innovations in Technology Conference
America/Los Angeles
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LSC's 2020 Innovations in Technology Conference
Jan 13
-
17, 2020
Monday
, January 13
Tuesday
, January 14
Wednesday
, January 15
Thursday
, January 16
Friday
, January 17
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Hilton Portland Downtown, 921 SW 6th Ave, Portland, OR 97204
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Skyline - 23rd Floor
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Amanda Revels
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